✍️ Inclusive and Accessible UX Copy

Issue #257 (Dec 13th, 2023)

Inclusive and Accessible UX Copy

Sign up for our Writing for Inclusion Free event with Jody Allard in 8 days.

Accessibility and inclusion are paramount for creating user experiences that cater to users’ diverse needs. 

Prioritizing clarity and simplicity ensures that more people can access our content, but of course, it’s not that simple. 

Our specific word choices can make people feel included or “other.” 

 So, let’s dive in and find out more about these incredibly important facets of our work. 

Let’s dive in and find out how user feedback and data-driven insights can elevate your words not just to communicate but to enhance the overall user experience.

WHAT’S INSIDE ✍️

  • Top articles with tips for implementing inclusive and accessible practices in your UX writing & Content Design operations 📝

  • 2 episodes of Writers in Tech jam-packed with insights 🧐

  • An up-close look at how forms can impact inclusion 📃

  • An awesome article breaking down how we can leverage AI for inclusion and accessibility 🤖

  • A must-read book recommendation 📕

  • Get your FREE seat at our UX writing for inclusion event with Jody Allard next week 🎟️

The Hot Take 🔥

Looking to implement some practices to make your copy more inclusive and accessible? Look no further! These articles will give you everything you need to start making positive changes today.

Learn by Listening 🎧

Inclusive and accessible writing is the hallmark of a great UX writer and a staple for a successful product. Both of these episodes of Writers in Tech are so great we just couldn't choose which one to feature. Enjoy!

Get the drop on inclusive UX writing with Emerson Schroter of HelloFresh 👇.

Learn more about Accessibility with Jaime Wilke of Booking! 👇

Pillars of the Community 💪

Loved this spirited discussion about accessibility and inclusion! It may not have been a digital experience, but so much of it applies to the work that we do.

Microcopy Bite 💬

When signing up for an account to listen to music, Pandora makes the unusual choice of forcing you to disclose your gender. 

Music has always felt like just a human experience, so it seemed confusing that it was a must to select a gender (and from only 3 options) in order to make an account.

On the plus side, they offer an explanation and reassure the user that their information will be kept anonymous.

I guess I just wonder if this couldn’t be a personalization option later on in the experience. 🧐

Moment of Mirth 😂 

Looking to create an accessible and inclusive experience? Do yourself a favor and conduct some user research. We are not our users, so let’s not pretend to be. 

Here are some other tips:

  1. Test your copy on assistive technology. 

  2. Don’t blindly accept that edge cases can be ignored 

  3. When it comes time to write forms, only ask your users for information that you absolutely need.

🤖 AI & UX

By understanding how AI will allow designers to create more accessible and inclusive experiences, we, as UX writers, can begin to understand how these changes will impact our work.

Upcoming Events 🎟️

In just 8 days, Yuval will be sitting down to talk about all things inclusion with the one and only Jody Allard.

Reserve your seat for this very special and FREE event.

See more of our upcoming Futureproof UX Content events here

UX Writing Jobs 👩‍💻

Whether you’re looking for an entry-level or senior role, we’ve got them all. We’re constantly updating the job board, so keep on checking!

Yuval’s Lit Pick 📔

Check out Accessibility for Everyone by Laura Kalbag for a crash course on all things accessibility. She covers everything from IA to copywriting, design, and beyond.

That’s All For Now 👋

Be the hero 🦸 of your professional circle and share our newsletter with your colleagues.

Want to be featured? Let me know at [email protected]

Until next time👋,

Yuval Keshtcher and UXWH team