Mastering Fintech UX Writing

Issue 238 (June 28th, 2023)

Author

Yuval Keshtcher
June 27, 2023

Our UX Writing Academy is back, check it out to learn more about getting into UX Writing in 2023.

This week is all about writing for Fintech products so you could put money where your words are (oh wow 🤦‍♀️).

TL;DR (4 - 8 minutes read) ✍️

  • Learn from Anja about writing for Fintech for the UX Writing Hub’s blog

  • Navigating complex financial concepts and regulations

  • Microcopy bite by WISE

  • Learn about UX Writing for Banks in our upcoming event

  • What AI have to say about Fintech 🤖🧐

ARTICLES 🗞

Getting Started With UX Writing In Banking And Fintech

Explore the role of UX writing in both traditional banks and fintech startups, and understand the differences in working for established banks versus new neobanks

uxwritinghub.com/ux-writing-fintech/

UX Writing: The Key to a Seamless User Experience in FinTech

FinTech products are designed to make financial transactions and management easier, but if the user experience is not intuitive, the product will not be successful.

http://www.wdir.agency/ux-writing-the-key-to-a-seamless-user-experience-in-fintech

Fintech and Banks UX writing essentials | NoA Ignite

Banks and fintech sectors have everything to win by paying attention to the words that communicate their digital products. Learn more about ux best practices.

noaignite.co.uk/blog/fintech-and-banks-ux-best-practices

MICROCOPY BITE 💬

Example by Tricia Hingpit :)

PODCAST 🗞

My last Interview with Angela Kilduff and Victoria Stanell of Stripe on UX Writing, Strategy and Art

Victoria and Angela are the two UX writers and of Stripe

uxwritinghub.com/ux-writing-stripe

My last interview with the writer of Monzo's style guide in the age of digital banking

Harry Ashbridge is the style guide author and senior writing lead at Monzo, an online back founded in 2015.

uxwritinghub.com/ux-writing-bank

PILLARS OF COMMUNITY 🏛

While this is a bit old, it's always important to reflect on our past and understand why we should ALWAYS want to reduce as much friction as possible for our customers and users. This principle applies not only in fintech but across all sectors

Events 🎤

Join our UX writing for banks upcoming event!

After having had various content-related role for the last 8 years, Rob Mitchell is now Lead Content Strategist at NatWest. Join us on thursday July 13 for a chat about the role of UX writing in a banking design team. We'll talk about trends, best practices and current challenges – and of course we’ll find out what team leaders look for when hiring new UX writers.

Coolio, here's the registration link:

Get to know Rob here

All welcome!

PORTFOLIO 🖌

Suzanne Richards boasts extensive experience as a UX writer in the fintech industry, having successfully implemented projects that significantly improved customer experiences and increased adoption rates.

JOBS 💼

Qonto is hiring ! Whether you’re in Italy (Milano) or Spain (Barcelona), there’s an amazing opportunity to join Qonto’s team as a senior UX Writer.


Leader in the Fintech industry, they’ve succeeded in building a team of +20 UX Writers working all together to create the best product experience possible.
At Qonto, there’s no translators, any language you master is a plus to your application !

Apply in Milano
Apply in Barcelona Don’t miss our updated job board:

AI 4 UX 🤖

Super happy to announce our brand new taste of AI for UX free course, especially for the UX Writing Hub’s community.

The Future Of Fintech, According To AI

So this naturally felt like an opportunity to learn about the future of fintech - according to AI. At the end, we’ll dive into what this means. Here we go.

www.forbes.com/sites/alexlazarow/2022/12/10/the-future-of-fintech-according-to-ai/?sh=469e0f333336

SHARING IS CARING 👑

Share an article, portfolio, microcopy example, event, or another resource with the UX Writing Weekly team — we may just feature it next week!

VOX POPULI 🗣️

Join our online communities, and take part in the discussions and debates that are shaping the field.

Enjoying UX Writing Weekly? Share it with your UX besties.

See you next week!

Curated and created by Yuval Keshtcher, Founder of the UX Writing Hub, Axel Viersac and the team.